We conform to 'THE CONSUMER PROTECTION (DISTANCE SELLING) REGULATIONS 2000' (UK), by providing:
- We cannot replace items due to accidental damage or incorrect sizing. All faulty items must be returned within 7 days.
- Your right to a 7 working day cooling off period, to notify us in writing, if you wish to cancel the order and return the goods.
- If for any reason you are unhappy with your purchase, please notify us in writing (or by telephone) within seven working days after date of delivery and return to us with the original packaging and in a saleable condition. We will provide you with a full refund within 30 days of receiving the goods.
- Please note, glow items can only be returned if faulty, unless 'Sale or Return' has been agreed. We must be notified of faulty items within 7 days of receiving faulty goods & have them returned to us within 7 days of your notification.
- Your statutory rights are unaffected by the terms of any contract.
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